Fix conversion error from QuickBooks Desktop to QuickBooks Online

Here you will get to know how you can resolve the errors that occur while converting from QuickBooks Desktop to QuickBooks Online. Conversion from QuickBooks Desktop to QuickBooks Online is not that complex but really quite easy. However, there are some lists of errors that you may face while converting from QuickBooks Desktop to QuickBooks Online. You do not have to worry because we are going to tell you what is the list of common errors and also its resolutions. 

list of errors you may see 

  • Please delete all employees already entered in QuickBooks Online
  • Your file is too big to export
  • There was a problem checking this company for import eligibility
  • Error in processing data for Mac Desktop file
  • We can’t export your data. It may be on a network drive
  • Export QBDT Data to QBO
  • Your connection timed out
  • Oops, Something Went Wrong
  • FAIL Server returned error 500
  • There was a problem copying your company file to QuickBooks Online
  • Error while fetching migration data from JSON file
  • Stop running this script? 
  • Screen freezes on making copy of Your Company File & 503 Error

How to fix these errors

Now moving to the most important part of this blog, where you will get to know how you can fix errors when converting QuickBooks Desktop to QuickBooks Online. We will explain the solution to all the above listed errors one by one. So without making a further delay, let us see the very first solution:

Fix error ”Please delete all employees already entered in QuickBooks Online”

This error arises when QuickBooks Online gets to know that you activated payroll services such as Billing Hold, Direct Deposit Enrollment, and E-Services Enrollment.

How to fix for Windows users

  1. Go to the Edit menu, click on the Preferences, then choose the Payroll & Employees.
  2. From the Company Preferences, hit on the option of Full Payroll or Online Payroll.

How to fix for Mac users

  • You know very well that payroll features are not provided for the users of  QuickBooks Desktop for Mac. so you are not able to import a company file to QuickBooks Online that contains the payroll information.
  • In case users are utilizing Intuit Online Payroll in order to export transactions to your file, users can disconnect from QuickBooks Desktop for Mac, after that export the transactions from QuickBooks desktop to QuickBooks Online.

How to fix for users who activated or imported payroll

If you come under this category, you just have to copy all of your data to a new Online account. 

How to fix for Desktop for Windows users who do not want to create a new account without E-services

  1. Go to the Edit menu, click on the Preferences, then choose the Payroll & Employees.
  2. From the Company Preferences, hit on the option of Full Payroll.
  3. Now create a test Employee after that pay it with a paycheck. You can also remove these after import.
  4. Now restart the process of importing to QuickBooks Online.

Fix error ”Your file is too big to export”

From QuickBooks, press the shortcut key F2 or Ctrl+1 from your keyboard that will open your Product Information Window. Then, verify the size of your file. Make sure it should only have a maximum of 350,000 targets to import.

How to fix this?

To fix this error you should try to condense the file of your QuickBooks Desktop. Here you can utilize the Condense Data utility

Fix error ”There was a problem checking this company for import eligibility”

This error arises due to various possible reasons and the most common reason is that you are not the main admin, company admin, or accountant user for the QuickBooks Online company.

How to fix this?

  • Remember To have a company admin who can convert or export. You can ask the main admin to provide you with admin permissions in order to perform this process.
  • Must sign in to the Online company before you import.
  • In case you are still getting the error, the simplest solution to fix this is to create a new Online account. Remember you will have to cancel your old subscription firstly.

In case you do not want to start a new account

  1. Sign in to your QuickBooks Online.
  2. Click on the Settings icon, then go to the Account and Settings option.
  3. From the Company tab, tab the Edit icon of the Address section.
  4. Choose to Save, then hit on the Done button.
  5. Now retry to import in QuickBooks Desktop.

Fix error ”Error in processing data for Mac Desktop file”

In most cases, this error arises due to data corruption which can be fixed by running the Rebuild and Verify utilities. You can also solve this error by updating the QuickBooks Desktop for Mac to the newest release version.

How to fix this?

  1. Go to the QuickBooks menu, click on the Check for QuickBooks Updates.
  2. Hit on the option to Install Updates.
  3. Now restart your QuickBooks.

Fix error ”We can’t export your data. It may be on a network drive”

You may get this error arises while exporting the QuickBooks Desktop company file having the file extension .qbw in multi-user mode or even while using a network drive.

How to fix this?

  1. From QuickBooks, press the shortcut key  F2 or
    Ctrl+1 from the keyboard will open your Product Information Window. Here you can verify the size of your file.
  2. Now close your QuickBooks Desktop, then make a copy of your company file to the C:\ drive.
  3. Then open your company file from QuickBooks Desktop.
  4. Go to the File menu, choose the option Switch To Single-User Mode.
  5. Try to export once again. Go to the File menu again, click on Utilities, then hit the option to Copy Company File for QuickBooks Online.

Fix error ”Export QBDT Data to QBO”

This error arises in a condition where the path to your company file is greater than four folders deep. We can see with an example, C:\My data\QuickBooks files\My Company\2016\wq Files\data.qbw).

How to fix this?

  1. From QuickBooks, press the shortcut key  F2 or
    Ctrl+1 from the keyboard will open your Product Information Window. Here you can verify the size of your file.
  2. Now close your QuickBooks Desktop, then make a copy of your company file to the C:\ drive.
  3. Now open your QuickBooks Desktop, then click on the File menu and hit the option to Open or Restore Company.
  4. Then open your saved file in the new location, then try again to import the file.

Fix error ”Your connection timed out”

This error arises due to connection problems or browser issues.

How to fix this?

You can wait for a while minutes or close and reopen your browser, then retry the steps again. In case it does not work for you, add Intuit as a trusted site.

Fix error ”Oops, Something Went Wrong”

This error arises while trying to log in to the company to export the file.

How to fix this?

  1. In Internet Explorer, you will have to add Intuit as a trusted site.
  2. You can also close your QuickBooks software and open it again, then try to export the process.

Fix error ”FAIL Server returned error 500”

In case you already have the .qbw file on the location of your local drive, fix the data damage issue on your company file.

Fix error ”There was a problem copying your company file to QuickBooks Online”

In case you are trying to import inventory from QuickBooks Desktop 2017 or later version, You will receive an email that says: Learn more about this import limitation. Must go and check out the detailed information.

Fix error ”Error while fetching migration data from JSON file”

This error is not going to affect your data conversion from QuickBooks for Mac anymore. However, you do not worry because the system engineers of Intuit are investigating this issue.

Fix error ”Stop running this script”

There are two basic steps involved with this error. Firstly if you have to stop the import process from completing, click on the Yes button. And secondly, if you have to permit the import process to complete correctly, click on the No button.

Fix error ”Screen freezes on making a copy of Your Company File & 503 Error”

This error arises when you use payroll in your QuickBooks Online company. The most simple way to resolve this is to create a new Online account. Do not forget to cancel your old subscription firstly.

How to fix for Windows users

  1. First of all close your QuickBooks Desktop.
  2. Then right-click on the Windows Task Bar, then hit to Start Task Manager.
  3. From the Processes tab, click on the following QuickBooks processes, after that End Task.
    Note: In case you are not able to view the Processes tab, click on More details.
    • QBDBMgrN.exe
    • QBDBMgr.exe
    • QBCFMonitorService.exe
  4. Make sure to add the link “https://*.intuit. com” in the browser of your Trusted Sites Zone from the Internet category.
  5. Now go to the Security tab, then click on the Trusted Sites.
  6. Unmark the checkbox of Enable Protected Mode, after that, set the security level to low.
  7. Choose the Sites, then add https://*.intuit.com to this list.
  8. Hit on Close, then select Apply and OK button.
  9. Then shut down your Internet Explorer.
  10. Now restart your QuickBooks Desktop and retry importing the data to QuickBooks Online.

How to fix for Mac users

  1. First of all, close your QuickBooks Desktop for Mac.
  2. Go to Safari, then you will have to clear the cache.
  3. Now close the Safari, then restart your QuickBooks for Mac.
  4. And keep trying importing the data to QuickBooks Online.

How to fix issues occurs after conversion

  1. Open the Settings icon, then go to the Account and Settings.
  2. Click on the Advanced tab, then hit on the Edit icon of the Automation section.
  3. Mark the checkbox for the Automatically apply for credits.
  4. Hit on the Save, then Done.

Conclusion

We discussed approx all possible solutions to fix errors when converting from QuickBooks Desktop to QuickBooks Online. Hope you found these helpful and resolve your conversion error without taking much stress. For more help, you can contact us at 1-888-614-0555.

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