Quickbooks Online Not Working: Complete Solution

Quickbooks Online Not Working_

Quickbooks online is a bundle of software packages for business accounting developed by Intuit. it’s cloud-based accounting software that needs internet and a monthly subscription to run Quickbooks(QB) online. Sometimes user faces some problem while running Quickbooks online, like Quickbooks Online Not Working in chrome, loading problem, the app not working.

So if you are facing any of these QuickBooks Online login problems or similar issues. We have given solutions below to resolve QuickBooks problems.

1 QuickBooks Online Not Working with Chrome

Google chrome is widely used by people because of its fast webpage loading services. and most of Quickbooks users are using chrome for running QuickBooks online. But recently QuickBooks user’s query came regarding QuickBooks online, not working with chrome. It’s one of the common issues with the QB users. So let’s see below steps to resolve this problem.

Types of QuickBooks Online Chrome Errors

  • Blank or black screen after logging into QuickBooks Online
  • QuickBooks Online not working with Chrome
  • QuickBooks Online does not respond after logging into your account
  • QuickBooks Online does not load correctly
  • Unexpected failure of Google Chrome when opening QuickBooks Online
  • Unable to load the QuickBooks online login page.

All of the above error you can see. If you have not configured your chrome setting properly or bad internet connectivity. Hence in order to fix this issue, let’s see steps.

Solution: 1 Correct your system date and time

  • Press Windows + R and type control panel.
  • Press Enter and search for the date and time from the search bar at the top.
  • Click Set Time and Date under the Date and Time section.
  • Now click on Change and Time.
  • Set the correct date and time for your location and then apply and click OK.

Delete Browser Cache Files

  • Open the Chrome browser and press Ctrl + Alt + Delete on the keyboard.
  • Select all times under the time limit section.
  • Now checkmark cookies and other side data and cached images and files.
  • Click Clear Data.
  • After clearing cache data, Let’s try to entering QuickBooks Online once again on your Chrome browser.

Setup Your Firewall And Antivirus

  • Click the Start button on the desktop and type the Internet option in the search box.
  • Select the Internet option and go to the Security tab.
  • Simply click on the Internet icon and push the slider to the medium-high level.
  • After that click on Apply and then click OK.

If you follow all of the above steps. You will be able to resolve Quickbook online not working issue.

2 Quickbooks Online Not Loading

Some users are experiencing the problem of QuickBooks not being fully loaded online. And after feeding the URL to the browser, the user sees blank and black windows. So let’s come with us to resolve this issue …

Cause of Quickbooks Doesn’t Load Properly

  • More than 2 “$” sign into the
  • user into any list of transaction data.
  • The user is trying to access more than two windows simultaneously.
  • The user company name might have some special character.

How to Fix Quickbooks Online Not Loading

Quickbooks online users are trying to access two browser windows simultaneously. That way they see a blank window. Hence let’s see how we can use more than one window together.

  • When signing in to QuickBooks Online in a tab, go to the browser address bar, highlight then copy the entire web address.
  • Open a new browser tab.
  • Paste the web address into a new tab and then press Enter. Your company’s home page will now load in a new tab.

3 Quickbooks online app not working

This problem is very panic because when a user wants to use a new tab or click on all reports. Then they face window crashes problem. But sometimes it provides restart and relaunch option, at this stage you need to choose relaunch. This step can solve your problem. Some other solutions you can see below…


The solution to this problem can give only our QuickBooks support team. Only you have to send mail to official email. They will join you on the listing of affected users. After that user can get further updates regarding the solution. let’s see how to send email to Quickbooks online accounting software.

  • Login into your QuickBooks account
  • You will see the help option, click on help.
  • After that select Contact Us
  • And send mail to our team

Read our next blog on system requirement for Quickbooks online


Quickbooks online accounting software is best for small and mid-sized businesses. We have provided all the posible solution for each condition. We hope you have resolved your Quickbooks online not working problem.

But if you still face any kind of error then our then you need to contact the QuickBooks support team. Go to the help section where you will get contact us form.

So get pleasure from your Quickbooks on-line software package that is simple to use accounting software with GST prepared invoice. Access and manage your books anytime from your pc, portable computer or smartphone. GST invoice software package. Reach anytime, anywhere.